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Tech Support for Spy Watch Video Recorder

Frequently Asked Questions

Can I record 20 hours straight with the auxiliary battery holder using a lithium battery?
Technically yes, but not recommended. Since the camera creates one file per video shot, you can loose all 20 hours of video if the camera freeze or crash in the middle of the recording process. We recommend not more than 1~2 hours of recording at a time.

Does the watch actually run?
Yes.

How can I reset the camera when it freeze?
The reset button is located towards the middle of the side case. You will need to slide in a paper clip through the hole to press the button inside while the camera is on.

Any other stuff I should know?
If you are using it in a dim area, the flashing recording light on the dial might show off your recording so you will need to cover the hole with a small piece of electrical tape for a covert operation.

Can this camera work in a very low light? No, all these types of cameras have to use CMOS chip that works with less battery power consumption. The draw back is light sensitivity. [e.g.: (Restaurant: Yes), (Bar: Maybe), (Movie theater: No)]

How can I view the recoding?
When you plug in the watch camera to the USB port on your PC, it'll be recognized it as an external memory device. Find the video file and play back with a media player. You can also copy, move or delete the file. We recommend using GOM Player for playback.

Is your Watch Camera different than others? 
Yes, they all look the same since the watch case is bought from a case manufacturer, but what each companies put inside is different, including movement, video lens, flash memory type, resolution.

Are the sample videos true representation of a camera quality? 
Yes, and since we had to convert the original video to a format viewable for everyone (flash), the video quality of the actual camera would be about 10% better.

How long can a body worn camera record?
You can record about 2.5 hours per 1Gb memory. However actual recording time will be limited by the battery life. Typically, the built-in battery can last up to 1.5 hours. Also, the actual recording time can be affected by brightness of the area where video is taken.

Can a camera see in the dark?
No, not in totally dark. You will need IR illuminators either built around the camera lens or as a separate lighting source (only for a B/W camera or a D/N camera). We do carry cameras that work in very low light conditions. Lower the lux rating, better it is under low light.

How does a camera adjust to different lighting level?
Every camera has auto electronic iris built-in. Unlike a human iris or a standard camera, there is no mechanical light intake adjustment, rather shutter peed changes automatically. Level of adjustment is very wide from almost no light to very bright light. You can actually place the camera an inch away from a lit 100W light bulb and still be able to read clearly the label on the bulb.

How far or how much can you see with a camera?
Cameras can see Infinite; therefore It all depends on the size of the object. Wider the angle of the lens, smaller it will appear but area coverage will be greater. You can not have both zoomed in view and cover wide area. Most of our cameras come standard with wide angle lens (75 deg horiz) that will cover the whole room if placed at the corner looking towards the center of the room.


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