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Delivery Information:

Delivery Information

For fastest delivery, products are shipped to you from each individual merchant. Delivery times may vary, but when you place an order with, we will estimate the shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order. Once you've placed your order, you will be able to see both shipping and delivery date estimates in the order confirmation e-mail and in the relevant order summary in Your Account. Delivery times do not include weekends or holidays. For some oversized items, extra shipping charge may be applied (refer to the product info page). 

Standard Delivery
To expedite your order, merchandise is shipped direct from warehouse. Average delivery time is 4-7 days. The fees below apply to standard delivery charges unless otherwise noted. However, some items require up to 7 to 10 days for delivery due to weight and/or personalization. For mailed orders, please allow an additional 3 business days for delivery. The fees below apply to standard delivery charges unless otherwise noted.

         Item Weight (lb)             Delivery Charge ($)
 Up To 1.00$9.50
33.10 50.00$46.50
50.10                & over contact us for details

Shipments to Alaska, Hawaii and Puerto Rico require an additional delivery charge $25. Due to the unique nature of the item, some products cannot be shipped to Alaska, Hawaii and Puerto Rico. 

Rush Delivery
Delivery in 2 to 5 business days is available on most merchandise. An additional charge may apply and will be calculated at checkout (estimated $25 to $30). Some products require expedited shipping due to size, weight or the perishable nature of the product. Additional charges are listed on the product detail page.

Next Day Delivery
Orders for in-stock merchandise received by 12 noon PST Monday-Friday are eligible for delivery within the Continental U.S. on the next business day (not for wholesale). If you order an item with the Next Day Shipping option after 12 noon PST, Monday - Friday, the item will usually ship on the following business day, requiring a total of two business days for delivery. For example, an order received after 12 noon on Monday may be delivered on Wednesday. An order received after 12 noon on Friday may be delivered on Tuesday. Additional charges apply and will be calculated at checkout ($35 to $55).

Return Policy

  • Please read the following return instructions before placing your order with us. No exceptions will be made to these return policies. If you are not completely satisfied, we will gladly accept return for exchange within 30 days from receipt of merchandise with the terms below.
  • We only accept return for exchange for manufacturing or workmanship defect. All returns must have all accessories included as it was shipped from our warehouse in order to qualify for exchange. You must email us for RA# (Return Authorization Number) prior to return. No return will be accepted without RA# on the package.
  • Customer is responsible for paying shipping costs both ways when returning an item. 15% restocking fee will be applied if an item being returned is not related to manufacturing defect.
  • We are not responsible for your purchase if you ordered the wrong item. Initial and return shipping will be paid by the customer and a 15% restocking fee will also be assessed if you want to return it. Please contact us for a return authorization prior to sending the merchandise back. Opened items cannot be returned. An item is considered open if the manufacturer's original package has been open or cut or the item has been removed from its original packaging for any length of time. If it is determined that item has been opened, the return will not be accepted.
  • All issues, e.g., a customer feels an incorrect item or model was shipped or the condition of item was not as described, must be reported to us within 2 days after receiving the package. If the issue is not reported within that time-frame, we will be unable to research and try to resolve the issue.
  • Exchange for defective items: Items that arrives defective may be exchanged for the identical item. Please e-mail us details of the problem and contact us for RA#. We will send out a replacement item upon issuance of a Return Authorization and receipt of the defective unit. You will not be responsible for shipping when replacing a defective item.
  • Shipping damage: If you receive an item that was damaged in shipping, contact us within the next business day so that we can resolve the situation quickly. Please retain the item and all the original packaging materials so that you can send them back for a replacement item.
  • Cancellation requests can take up to a full business day to research and process. Your order may still ship according to your original instructions within this time-frame even if a cancellation request is submitted. Please contact your us to request a cancellation.
  • For product technical information or order status request, please email us with your inquiry. We’ll reply your email as soon as possible. Email us
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